@inproceedings{BohnTaubertdeGeusetal.2023,
  author    = {Gloria Bohn and Julius Taubert and Maximilian de Geus and Stefan Schweiger and Valerie Bass},
  title     = {Potential for the Development of Service Business Models Through Digital Services and the Active Inclusion of Customers},
  booktitle = {Smart Services Summit - Smart Services creating Sustainability, (SMSESU 2022, Zurich, CH)},
  pages     = {83 -- 91},
  doi       = {10.1007/978-3-031-36698-7\_9},
  year      = {2023},
}