@incollection{BarmeyerFranklin2016,
  author    = {Christoph Barmeyer and Peter Franklin},
  title     = {Understanding otherness and discord},
  booktitle = {Intercultural management : a case-based approach to achieving complementarity and synergy},
  series    = {a necessary but insufficient first step towards generating complementarity and synergy from cultural diversity},
  isbn      = {978-1-137-02737-5},
  year      = {2016},
}