TY  - CHAP
U1  - Konferenzveröffentlichung
A1  - Zimmermann, Stephan
A1  - Rentrop, Christopher
A1  - Felden, Carsten
T1  - Governing identified shadow IT by allocating IT task responsibilities
T2  - Americas Conference on Information Systems
At San Diego, August 2016
N2  - The IT unit is not the only provider of information technology (IT) used in business processes. Aiming for increased performance, many business workgroups autonomously implement IT resources not covered by their organizational IT service management. This is called shadow IT. Risks and inefficiencies associated with this phenomenon challenge organizations. Organizations need to decide how to deal with identified shadow IT and if the business or the IT unit should be responsible for corresponding tasks and components. This study proposes design principles for a method to control identified shadow IT following action design research in four organizational settings. The procedure results in an allocation of IT task responsibilities between the business workgroups and the IT unit following risk considerations and transaction cost economics, leading to an IT service governance. This contributes to governance research regarding adaptive and efficient arrangements with reduced risks for business-located IT activities.
KW  - Shadow IT
KW  - IT service governance
KW  - Task allocation
KW  - IT risk
KW  - Transaction cost economics
Y1  - 2016
UR  - http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1327&context=amcis2016
UR  - https://www.researchgate.net/publication/305328559_Governing_Identified_Shadow_IT_by_Allocating_IT_Task_Responsibilities
VL  - 22
SP  - 10
S1  - 10
ER  -