Management of IT Costs in the Digital Age – A Literature Review
- Digitalization requires organizations to strategically invest in information technology (IT). As a result, the costs associated with IT in companies are rising and technological progress changes the setting for IT management. This poses challenges for IT managers to ensure spend-efficiency and manage IT costs transparently. However, no current literature review gives an overview of how IT cost management (ITCM) research dealt with past transformations. This paper aims to investigate ITCM concepts considering their historical context. It then derives implications for the digital age and identifies future research fields. The historical literature review reveals that ITCM research evolved with technological advances and the target to manage all IT-related costs and evaluate the impact of IT spend. However, the presented concepts lack consideration of current changes that hamper spend-efficiency and strategic decisions. Hence, this paper enables future research to address the identified research gaps. Additionally, practitioners gain awareness of how they can benefit from developed ITCM concepts.
Author: | Constanze RiedingerORCiD, Melanie HuberORCiDGND, Niculin PrinzORCiD, Christopher RentropORCiD |
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URL: | https://aisel.aisnet.org/amcis2023/meta_res/meta_res/3/ |
ISBN: | 978-1-958200-05-6 |
Parent Title (English): | AMCIS 2023 Proceedings of the Americas conference on information systems, August 10-12, Panama City, Panama |
Publisher: | Association for Information Systems (AIS) |
Place of publication: | Atlanta, GA |
Document Type: | Conference Proceeding |
Language: | English |
Year of Publication: | 2023 |
Release Date: | 2024/08/07 |
Page Number: | 10 S. |
Article Number: | 1255 |
Note: | Aufzeichnung des Vortrages unter dem URL-Link öffentlich abrufbar. |
Institutes: | Fakultät Informatik |
Open Access?: | Nein |
Licence (German): | Urheberrechtlich geschützt |