Volltext-Downloads (blau) und Frontdoor-Views (grau)

The Operationalization of Strategic Alignment: Driving IT Value through Business-IT Dialogues

  • Information technology (IT) as a strategic asset urges organizations to establish strategic alignment between business and IT stakeholders to maximize the contribution of IT. Yet, they still struggle to effectively communicate the strategic perspective and the business value of IT. In three organizational settings, we conduct action design research to effectively communicate IT business value. We develop a structured end-to-end process with four steps: initialization, stakeholder identification, strategic dialogues, and consolidation & analysis. We derive eight design principles to design and implement this business-IT dialogue format that strengthens mutual understanding and strategic perspective. Hence, this paper provides guidance for organizations to establish strategic conversations between business and IT stakeholders and advances research on operationalizing business-IT alignment.

Export metadata

Additional Services

Search Google Scholar

Statistics

frontdoor_oas
Metadaten
Author:Constanze RiedingerORCiD, Stephan ZimmermannORCiDGND, Christopher RentropORCiD, Carsten FeldenORCiDGND
URN:urn:nbn:de:bsz:kon4-opus4-55295
Handle:https://hdl.handle.net/10125/109571
ISBN:978-0-9981331-8-8
Parent Title (English):Proceedings of the 58th Hawaii International Conference on System Sciences, Hilton Hawaiian Village Waikiki Beach Resort, January 7-10, 2025
Publisher:Department of IT Management, Shidler College of Business, University of Hawaii
Place of publication:Honolulu, HI
Document Type:Conference Proceeding
Language:English
Year of Publication:2025
Contributing Corporation / Conference:Hawaii International Conference on System Sciences (58. : 2025 : Hawaii)
Release Date:2025/01/14
Tag:Business-IT Communication; IT Business Value; Action Design Research; BITA; Strategic Grid
First Page:6037
Last Page:6046
Open Access?:Ja
Relevance:Konferenzbeitrag: h5-Index > 30
Licence (German):License LogoCreative Commons - CC BY-NC-ND - Namensnennung - Nicht kommerziell - Keine Bearbeitungen 4.0 International