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Implementation of workflows for further development of knowledge management as an essential success factor for sustainable corporate development

  • Throughout this thesis, the implementation of tools for knowledge management as a key factor for sustainable corporate development, is presented. In industries with a high fluc-tuation rate, such as construction, efficient knowledge management is of particular im-portance. Companies feel the effects of negligent handling of this resource especially dur-ing the Corona pandemic. Restructuring leads to experienced employees leaving the com-pany – and with them the know-how and experience gained. With a systematic knowledge transfer, the most important insights in such situations remain within the or-ganization. Thus, the company becomes crisis-proof and receives all the tools it needs to grow healthily again after the recession. Practical data from competitors indicates that knowledge management promises savings potential of several million euros per year for BAM. Further potentials in the areas of sustainability, customer- and employee satisfac-tion as well as occupational safety, which do not lead to savings, are also worth mention-ing. This thesis determines the current maturity level of knowledge management at BAM, before introducing processes and systems that successively drive the improvement. The developed methods simultaneously help to prevent and solve problems and systematical-ly promote the continuous improvement of all work processes in the company. Detailed steps are presented to carry out change management towards the successful introduction and further development of knowledge management at BAM. A major focus is on interpersonal factors. The related topic of knowledge culture was recently ranked by german think-tank Zukunftsinstitut as one of the top 5 megatrends for companies in the 2020s. The methods developed, contribute to the creation of such a culture and to the transformation of BAM towards a learning organization. Knowledge management identi-fies with the BAM values. In the course of this thesis it will be shown how the system by its very nature, helps to implement these values in the work of every employee. The results of this elaboration were recently awarded the Digital Construction Award 2020 for Business Excellence at BAM Deutschland AG.

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Author:Tim Steinlein
Title Additional (German):Einführung von Arbeitsabläufen zur systematischen Weiterentwicklung des Wissensmanagements als Schlüsselfaktor zur nachhaltigen Unternehmensentwicklung
Advisor:Michael Bühler
Document Type:Master's Thesis
Year of Publication:2020
Granting Institution:HTWG Konstanz,Maschinenbau (MA)
Date of final exam:2020/12/14
Release Date:2021/03/08
Knowledge Management; Platform; Corporate Development
Page Number:XXIII, 104
Die vorliegende Arbeit enthält vertrauliche Daten. Daher wurde sie teilweise gekürzt.
Open Access?:Nein
Licence (German):License LogoCreative Commons - CC BY-NC-ND - Namensnennung - Nicht kommerziell - Keine Bearbeitungen 4.0 International