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- 2 D environment Laser data (1)
- Arbeitsablauf (1)
- Auftragsabwicklung (1)
- Autonomous Mobile Indoor Robot (1)
- Client Management System ; Haaland Internet Productions ; Client Relationship Management ; workflow (1)
- Kundenmanagement (1)
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Institute
This work treats with the segmentation of 2D environment Laser data, captured by an Autonomous Mobile Indoor Robot. It is part of the data processing, which is necessary to navigate a mobile robot error free in its environment. The whole process can generally be described by data capturing, data processing and navigation. In this project the data processing deals with data, captured by a Laser-Sensor, which provides two dimensional data by a series of distance measurements i.e. point-measurements of the environment. These point series have to be filtered and processed into a more convenient representation to provide a virtual environment map, which can be used of the robot for an error free navigation. This project provides different solutions of the same problem: the conversion from distance points to model segments which should represent the real world environment as close as possible. The advantages and disadvantages of each of the different Segmentation-Algorithms will be shown as well as a comparison taking into account the Computational Time and the Robustness of the results.
The target of this thesis is the introduction of a client management system (CMS) at Haaland Internet Productions (HiP), a web design and hosting company in Burbank, California, USA. The company needs a system to track orders and improve workflow. HiP needs a system which not only tracks orders, but also stores all client information in a database. This client information can be used for a variety of marketing and contact reasons. It is an important and integral part of HiP's client relationship management (CRM). The lack of a cohesive CMS at HiP caused many fundamental business problems, such as lost orders, missed billing statements, and over/under billing. The research done during the investigation and analysis of the company and their needs should lead to a global system which totally fulfils the needs of HiP. This global system could be in the form of an off-the-shelf product with some customizations, or a completely new, in-house system. Either solution will have respective pros and cons; the goal is to reach a decision that best fits HiP's needs and situation. The following is a concise version of the project. Particular emphasis is placed upon the single steps which made up the decision process, as well as the practiced techniques, methods, and their applications.