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Southeast Asia
(2023)
Southeast Asia continues to inspire and intrigue observers from all walks
of life due to its diverse cultural traditions and its interwoven threads of
geographical, historical, and social transformation. This essay will explore some of these threads by highlighting Southeast Asia’s (1) deep-rooted diversity, (2) decolonial nation-building, (3) digital leapfrogging, and (4) under-rated prospects
Das Businessmodell europäischer Industrieunternehmen befindet sich derzeit im Wandel vom traditionellen Produkthersteller hin zum Anbieter hybrider Leistungsbündel aus Produkten und begleitenden Dienstleistungen. Ein technisch hochentwickeltes Produktportfolio reicht zukünftig nicht mehr aus, um sich im internationalen Wettbewerb zu differenzieren. Innovative Servicekonzepte bieten Herstellern die Möglichkeit, ein Alleinstellungsmerkmal gegenüber ihren Wettbewerbern aufzubauen und diesen Wettbewerbsvorteil nachhaltig abzusichern.
Die ausgewogene Beitragssammlung dieses Herausgeberwerks liefert einen aktuellen Überblick über erfolgreiche Serviceinnovationen und bietet Unternehmen konkrete Leitfäden, diese auch erfolgreich umzusetzen. Durch die Einbindung hochkarätiger Autoren aus Unternehmenspraxis, Hochschulen und Beratung gelingt es auf einzigartige Weise, das gesamte Spektrum innovativer B2B-Dienstleistungen aufzuzeigen.
This paper presents the goals, service design approach, and the results of the project “Accessible Tourism around Lake Constance”, which is currently run by different universities, industrial partners and selected hotels in Switzerland, Germany and Austria. In the 1st phase, interviews with different persons with disabilities and elderly persons have been conducted to identify the barriers and pains faced by tourists who want to spend their holidays in the region of Lake Constance as well as possible assistive technologies that help to overcome these barriers. The analysis of the interviews shows that one third of the pains and barriers are due to missing, insufficient, wrong or inaccessible information about the
accessibility of the accommodation, surroundings, and points of interests during the planning phase of the holidays. Digital assistive technologies hence play a
major role in bridging this information gap. In the 2nd phase so-called Hotel-Living-Labs (HLL) have been established where the identified assistive technologies
can be evaluated. Based on these HLLs an overall service for accessible holidays has been designed and developed. In the last phase, this service has been implemented
based on the HLLs as well as the identified assistive technologies and is currently field tested with tourists with disabilities from the three participated countries.
Schreiben im Studium
(2020)
Sollte das wissenschaftliche Schreiben als allgemeine Wissenschaftssprache vermittelt werden oder sollten die sprachlichen Anforderungen in den jeweiligen Disziplinen berücksichtigt werden? Die Antwort auf diese Frage hängt auch davon ab, wie stark sich die Wissenschaftssprachen unterscheiden. In der vorliegenden Studie wurden wissenschaftssprachliche Besonderheiten anhand zweier Korpora untersucht, die deutschsprachige Dissertationen der Fächer Betriebswirtschaftslehre (BWL) bzw. Maschinenbau (MB) umfassten und in denen der Gebrauch von Mehrworteinheiten (z.B. im vergleich zu den) verglichen wurde. Die Untersuchung verdeutlicht den unterschiedlichen Gebrauch der Mehrworteinheiten zwischen den Disziplinen: Nur vierzehn der 50 häufigsten Mehrworteinheiten wurden in beiden Korpora genutzt. Die Ergebnisse werden mit Blick auf die Vermittlung des wissenschaftlichen Schreibens erörtert. Es werden Überlegungen zur Weiterentwicklung der Methode angestellt und es wird diskutiert, wie die Korpuslinguistik die Schreibvermittlung im Studium unterstützen könnte.
Research Report
(2024)
Purpose – The purpose of this paper is to examine visitor management in the German-Swiss border area of the Lake Constance region. Taking a customer perspective, it determines the requirements for an application with the ability to optimize personal mobility.
Design/methodology/approach – A quantitative study and a survey of focus groups were conducted to identify movement patterns of different types of visitors and their requirements concerning the development of a visitor management application.
Findings – Visitors want an application that provides real-time forecasts of issues such as traffic, parking and queues and, at the same time, enables them to create a personal activity schedule based on this information.
Research limitations/implications – Not every subsample reached a sufficient number of cases to yield representative results.
Practical implications – The results may lead to an optimization and management separation of mobility flows in the research area and be helpful to municipal planners, destination marketing organizations and visitors.
Originality/value – The German border cities of Konstanz, Radolfzell and Singen in the Lake Constance region need improved visitor management, mainly because of a high level of shopping tourism by Swiss visitors to Germany. In the Summer months, Lake Constance is also a popular destination for leisure tourists, which causes overtourism. For the first time, the results of this research presented here offer possible solutions, in particular by showing how a mobile application for visitors could defuse the situation.
Zusammenfassende Darstellung der Ergebnisse einer empirischen Studie über Friedens- und Postkonfliktarbeit durch kirchliche Akteure in Indonesien ( Maluku) und auf den Philippinen (Mindanao). Auf Basis der Untersuchung ziehen die Autoren Schlussfolgerungen über die praktische Bedeutung kirchlicher Friedensprojekte nach Konflikten
Drawing on a rich body of multimethod field research, this book examines the ways in which Indonesian and Philippine religious actors have fostered conflict resolution and under what conditions these efforts have been met with success or limited success.
The book addresses two central questions: In what ways, and to what extent, have post-conflict peacebuilding activities of Christian churches contributed to conflict transformation in Mindanao (Philippines) and Maluku (Indonesia)? And to what extent have these church-based efforts been affected by specific economic, political, or social contexts? Based on extensive fieldwork, the study operates with a nested, multi-dimensional, and multi-layered methodological concept which combines qualitative and quantitative methods. Major findings are that church-based peace activities do matter, that they have higher approval rates than state projects, and that they have fostered interreligious understanding.
Through innovative analysis, this book fills a lacuna in the study of ethno-religious conflicts. Informed by the novel Comparative Area Studies (CAS) approach, this book is strictly comparative, includes in-case and cross-case comparisons, and bridges disciplinary research with Area Studies. It will be of interest to academics in the fields of conflict and peacebuilding studies, interreligious dialogue, Southeast Asian Studies, and Asian Politics.