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Shadow information technology systems (SITS) coexist with formal enterprise systems in organisations. SITS pose risks but also increase flexibility of business units. Practice shows that SITS emerge, despite that Enterprise Architecture Management (EAM) aims at controling all IT systems in an organization. Studies acknowledge this problem in general. However, they neither show the specific influencing areas of SITS nor provide approaches to address them. To close this gap, we use a literature review to analyse examples of practical SITS and their interference with EAM concerns. Thus, we find that they hinder especially transparency, reduction of EA complexity and governance. Research has focused on achieving transparency, governing the evolution of the EA but lacks strategies for reducing complexity. This study contributes to research and practice by uncovering the main influencing areas of SITS on EAM, as well as by laying a foundation for future research on this topic.
Business units are increasingly able to fuel the transformation that digitalization demands of organizations. Thereby, they implement Shadow IT (SIT) to create flexible and innovative solutions. However, the individual implementation of SIT leads to high complexities and redundancies. Integration suggests itself to meet these challenges but can also eliminate the described benefits. In this emergent research, we develop propositions for a conceptual decision framework, that balances the benefits and drawbacks of an integration of SIT using a literature review as well as a multiple-case study. We thereby integrate the perspective of the overall organization as well as the specific business unit. We then pose six propositions regarding SIT integration that will serve to evaluate our conceptual framework in future research.