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Zwischen den Herstellern und Nutzern von Investitionsgütern zeichnet sich ein Paradigmenwechsel in der Geschäftsbeziehung ab. Die Betrachtung der gesamten Lebenszykluskosten, der Total Cost of Ownership, wird zum wesentlichen Wettbewerbsfaktor der anbieterseitigen Servicestrategie sowie zum relevanten Bestandteil jedes intelligenten Beschaffungsmanagements.
Fundierte Fachbeiträge beleuchten das Konzept und seine Auswirkungen auf Anbieter, Nutzer und IT-Dienstleister. Führungskräfte, Service-, Instandhaltungs- und Beschaffungsverantwortliche sowie Entwickler erhalten einen praxisnahen Einblick in die beste Vorgehensweise bei der Ermittlung von TCO-Kennwerten, bei der Vertragsgestaltung, aber auch für die Risikobetrachtung und den richtigen Umgang mit Umsetzungshindernissen. Business Cases, vor allem aus dem Maschinen- und Anlagenbau, schildern die Dynamik und Innovationskraft dieses an Bedeutung zunehmenden Themenfeldes.
Das Businessmodell europäischer Industrieunternehmen befindet sich derzeit im Wandel vom traditionellen Produkthersteller hin zum Anbieter hybrider Leistungsbündel aus Produkten und begleitenden Dienstleistungen. Ein technisch hochentwickeltes Produktportfolio reicht zukünftig nicht mehr aus, um sich im internationalen Wettbewerb zu differenzieren. Innovative Servicekonzepte bieten Herstellern die Möglichkeit, ein Alleinstellungsmerkmal gegenüber ihren Wettbewerbern aufzubauen und diesen Wettbewerbsvorteil nachhaltig abzusichern.
Die ausgewogene Beitragssammlung dieses Herausgeberwerks liefert einen aktuellen Überblick über erfolgreiche Serviceinnovationen und bietet Unternehmen konkrete Leitfäden, diese auch erfolgreich umzusetzen. Durch die Einbindung hochkarätiger Autoren aus Unternehmenspraxis, Hochschulen und Beratung gelingt es auf einzigartige Weise, das gesamte Spektrum innovativer B2B-Dienstleistungen aufzuzeigen.
Personalized remote healthcare monitoring is in continuous development due to the technology improvements of sensors and wearable electronic systems. A state of the art of research works on wearable sensors for healthcare applications is presented in this work. Furthermore, a state of the art of wearable devices, chest and wrist band and smartwatches available on the market for health and sport monitoring is presented in this paper. Many activity trackers are commercially available. The prices are continuously reducing and the performances are improving, but commercial devices do not provide raw data and are therefore not useful for research purposes.
Gamification is one of the recognized methods of motivating people in various life processes, and it has spread to many spheres of life, including healthcare. This article proposes a system design for long-term care patients using the method mentioned. The proposed system aims to increase patient engagement in the treatment and rehabilitation process via gamification. Literature research on available and earlier proposed systems was conducted to develop a suited system design. The primary target group includes bedridden patients and a sedentary lifestyle (predominantly lying in bed). One of the main criteria for selecting a suitable option was its contactless realization for the mentioned target groups in long-term care cases. As a result, we developed the system design for hardware and software that could prevent bedsores and other health problems from occurring because of low activity. The proposed design can be tested in hospitals, nursing homes, and rehabilitation centers.
In recent decades, it can be observed that a steady increase in the volume of tourism is a stable trend. To offer travel opportunities to all groups, it is also necessary to prepare offers for people in need of long-term care or people with disabilities. One of the ways to improve accessibility could be digital technologies, which could help in planning as well as in carrying out trips. In the work presented, a study of barriers was first conducted, which led to selecting technologies for a test setup after analysis. The main focus was on a mobile app with travel information and 360° tours. The evaluation results showed that both technologies could increase accessibility, but some essential aspects (such as usability, completeness, relevance, etc.) need to be considered when implementing them.
This paper describes the effectiveness and efficiency of Virtual Reality training during a commissioning process. Therefore, 500 picking orders with more than 2000 part-picking operations with 30 test persons have been conducted and analyzed in the Modellfabrik Bodensee. The study points out the advantages and disadvantages of virtual training in comparison to a real execution of a picking process with and without any training.
The digital twin concept has been widely known for asset monitoring in the industry for a long time. A clear example is the automotive industry. Recently, there has also been significant interest in the application of digital twins in healthcare, especially in genomics in what is known as precision medicine. This work focuses on another medical speciality where digital twins can be applied, sleep medicine. However, there is still great controversy about the fundamentals that constitute digital twins, such as what this concept is based on and how it can be included in healthcare effectively and sustainably. This article reviews digital twins and their role so far in what is known as personalized medicine. In addition, a series of steps will be exposed for a possible implementation of a digital twin for a patient suffering from sleep disorders. For this, artificial intelligence techniques, clinical data management, and possible solutions for explaining the results derived from artificial intelligence models will be addressed.
In many cases continuous monitoring of vital signals is required and low intrusiveness is an important requirement. Incorporating monitoring systems in the hospital or home bed could have benefits for patients and caregivers. The objective of this work is the definition of a measurement protocol and the creation of a data set of measurements using commercial and low-cost prototypes devices to estimate heart rate and breathing rate. The experimental data will be used to compare results achieved by the devices and to develop algorithms for feature extraction of vital signals.
There have been substantial research efforts for algorithms to improve continuous and automated assessment of various health-related questions in recent years. This paper addresses the deployment gap between those improving algorithms and their usability in care and mobile health applications. In practice, most algorithms require significant and founded technical knowledge to be deployed at home or support healthcare professionals. Therefore, the digital participation of persons in need of health care professionals lacks a usable interface to use the current technological advances. In this paper, we propose applying algorithms taken from research as web-based microservices following the common approach of a RESTful service to bridge the gap and make algorithms accessible to caregivers and patients without technical knowledge and extended hardware capabilities. We address implementation details, interpretation and realization of guidelines, and privacy concerns using our self-implemented example. Also, we address further usability guidelines and our approach to those.
Market research institutes forecast a growing relevance of Low-Code Development Platforms (LCDPs) for organizations. Moreover, the rising number of scientific publications in recent years shows the increasing interest of the academic community. However, an overview of current research focuses and fruitful future research topics is missing. This paper conducts a first scientific literature review on LCDPs to close this gap. The socio-technical system (STS) model, which categorizes information systems into a social and a technical system, serves to analyze the identified 32 publications. Most of current research focuses on the technical system (technology or task). In contrast, only three publications explicitly target the social system (structure or people). Hence, this paper enables future research to address the identified research gaps. Additionally, practitioners gain awareness of technical and social aspects involved in the development, implementation, and application of LCDPs.