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In recent years, there has been a noticeable trend towards a general contractor strategy for plant engineering companies. Multiple disciplines and departments must be administered in a joint project. In the process, different work results are often managed in various systems without any associative relationship. A possible way to address this complexity is to implement a specifically tailored PLM strategy to gain a competitive advantage. Maturity models as well as methods to evaluate possible benefits constitute increasingly applied tools during this journey. Both methods have been theoretically described in previous publications. However, this paper should provide insights in the practical application within machinery industry. Therefore, a medium-sized German plant engineering company serves as an example for determining the scope and value of a multi-national overarching Product Lifecycle Management architecture as the central piece of a future digitalization strategy. The company’s current maturity levels for several digitalization capabilities are evaluated, prioritized and benchmarked against a set of similar companies. This allows to derive suitable target states in terms of maturity levels as well as the technical specification of digitalization use cases. In order to provide profound data for cost justification the resulting benefits are quantified.
Digitalization is one of the most frequently discussed topics in industry. New technologies, platform concepts and integrated data models do enable disruptive business models and drive changes in organization, processes, and tools. The goal is to make a company more efficient, productive and ultimately profitable. However, many companies are facing the challenge of how to approach digital transformation in a structured way and to realize these potential benefits. What they realize is that Product Lifecycle Management plays a key role in digitalization intends, as object, structure and process management along the life cycle is a foundation for many digitalization use cases. The introduced maturity model for assessing a firm’s capabilities along the product lifecycle has been used almost two hundred times. It allows a company to compare its performance with an industry specific benchmark to reveal individual strengths and weaknesses. Furthermore, an empirical study produced multidimensional correlation coefficients, which identify dependencies between business model characteristics and the maturity level of capabilities.