300 Sozialwissenschaften
Refine
Year of publication
Document Type
- Article (20)
- Conference Proceeding (5)
- Book (3)
- Part of a Book (3)
- Doctoral Thesis (1)
- Other Publications (1)
- Report (1)
Keywords
- Accessible Tourism (1)
- Adaption (1)
- Adivasi (1)
- Alpine area (1)
- Arbeitsrecht (2)
- Arrival and departure (1)
- Autorität (1)
- Bildgeneratoren (1)
- Buddhism (1)
- Carbon offset project (1)
The aim of this paper is to find out in how accommodation providers in the Seychelles perceive climate change and what mitigation and adaptation measures they can provide. In order to answer these questions, a qualitative mixed-method-approach, comprised of twenty semi-structured interviews, an online-survey and participant observation was used. Results show that accommodation providers especially perceive the effects of climate change that directly affect their business and that they have already partly implemented some mitigation and adaptation measures. However, strategies and regulations are needed at the Seychelles’ government level and on a global level to actually achieve CO2 neutral travel.
This chapter takes a detailed look at the developmental state model and its manifestations in regional development policies. Developmentalist ideas have been waxing and waning across periods of economic boom and bust. Recent years, however, have seen a renaissance of East Asian developmentalism – reminiscent of its heyday in the 1980s and 1990s and most notably driven by the region’s continued economic strength.
The endorsement of state-led modernization, preferential policies, and close state-business relations – which underpinned Japan/Korea/China’s transformations – has also left its mark on current ODA practices in the region and beyond. East Asia’s state agencies are pushing ahead with colossal infrastructure programs – in close cooperation with commercial actors – that advance broad development goals and, at the same time, promotes national interests. Compared to Western OECD peers, Asian development cooperation tends to focus less on neoliberal and democratic principles and, instead, places greater emphasis on state-corporatist and meritocratic ideas.
To what extent East Asia’s infrastructural megaprojects and connectivity corridors across Eurasia and Africa (BRI, EAI, and Partnership for Quality Infrastructure) will generate political momentum for an emergent developmental consensus remains uncertain. The jury is still out when it comes to whether and how Asian developmentalism will take center stage in global development debates. What is clear, however, is that the changing zeitgeist of a less Anglo/Euro-centric world bodes well for more heterodox and diverse ideas on development cooperation.
Der Wandel des Einzelhandels
(2023)
Die Ursachen der existentiellen Bedrohung vieler Einzelhandelsunternehmen sind nicht nur auf die Nachwirkungen der Coronapandemie und den Ukraine-Krieg mit der daraus resultierenden Inflation und Kaufzurückhaltung zurückzuführen. Auch die Digitalisierung und die wachsende Onlinekonkurrenz sowie ein verändertes Einkaufs- und Konsumverhalten der Kund:innen setzt den Einzelhandel unter Druck. Dabei scheint besonders die junge Generation Z, die mit dem Internet, sozialen Medien und digitalen Anwendungen aufgewachsen ist, nicht mehr den traditionellen Konsummustern zu entsprechen, und erwartet eine Ausrichtung des Einzelhandels an ihre Bedürfnisse. Doch wie ticken junge Konsument:innen und wie unterscheiden sich ihre Erwartungen an den Handel von älteren Generationen? Im Beitrag werden Antworten auf diese Fragen gegeben.
A key objective of this research is to take a more detailed look at a central aspect of resilience in small and medium-sized enterprises (SMEs). A literature review and expert interviews were used to investigate which factors have an impact on the innovative capacity of start-ups and whether these can also be adapted by SMEs. First of all, it must be stated that there are considerable structural and process-related differences between start-ups and SMEs. These can considerably inhibit cooperation between the two forms of enterprise. However, in the same context, success factors and issues in the start-up sector could also be identified that can improve cooperation with SMEs. These and other findings are then discussed in both an economic and an academic context. This article was written as part of the research activities of the Smart Services Competence Centre (proper name: Kompetenzzentrum Smart Services), a central contact point for all questions in the area of smart service digitalization in Baden-Wuerttemberg. Here, companies can obtain information about various digital technologies and take advantage of various measures for the development of new ideas and innovative services (Kompetenzzentrum Smart Services BW: Über das Kompetenzzentrum, 2021).
Service in der Investitionsgüterindustrie wird heutzutage in der Regel immer noch manuell und vor Ort beim Kunden ausgeführt. Dazu braucht es qualifizierte Service-Techniker:innen, die über das nötige Produkt- Prozesswissen verfügen. Für kleine und mittelständische Unternehmen (KMU) der Investitionsgüterindustrie stellt insbesondere die Internationalisierung eine Herausforderung dar, da qualifizierte Service-Techniker:innen eine rare Ressource sind. Es gilt sie möglichst effektiv und effizient einzusetzen. Zu diesem Zweck wurde im Rahmen des SerWiss-Projektes eine Lösung entwickelt, die es KMU ermöglicht, service-rele-
vantes Wissen effizient zu generieren, zu strukturieren und am Point-of-Service bereitzustellen sowie im Rahmen geeigneter Geschäftsmodelle zu vermarkten. Im Beitrawird erläutert, wie sich dieses erfasste Wissen als kundenorientiertes Wertangebot einsetzen und erlöswirksam in entsprechenden Geschäftsmodellen umsetzen lässt.
Der Kundenservice von morgen
(2023)
Die digitale Selbstbedienung im Einzelhandel und anderen Dienstleistungsbereichen verändert die Konsumwelt. Self-Services werden zunehmend von Konsumenten aller Altersklassen genutzt. Der Handel muss seine Servicekanäle hinterfragen und vermehrt auf Self-Service als Kundenkontaktpunkt setzen. Andere Branchen haben diesbezüglich bereits Lösungen umgesetzt. Vor diesem Hintergrund analysiert der Beitrag die Nutzung von Self-Service-Lösungen in Abhängigkeit von der Generationen-Zugehörigkeit und gibt Handlungsempfehlungen für KMU aus dem Einzelhandel.
Im Investitionsgüterservice ist Wissen längst zu einem zentralen Erfolgshebel geworden, sowohl zur Steigerung der Prozesseffektivität und -effizienz als auch als Fundament für werthaltige Geschäftsmodelle. Das Management Service-relevanten Wissens ist für kleine und mittelständische Unternehmen der Investitionsgüterindustrie jedoch oftmals eine nicht zu unterschätzende Herausforderung, welche weit über IT-technische Aspekte hinausreicht. In dem vom BMBF sowie vom ESF (ko)finanzierten Projekt „SerWiss“ wurde vor diesem Hintergrund ein umfassender Lösungsansatz entwickelt und bei zwei Projektpartnern aus der Investitionsgüterindustrie prototypisch umgesetzt.
Die durch KMU geprägte Investitionsgüterindustrie steht aufgrund der zunehmenden Internationalisierung im Servicegeschäft, Mitarbeiterengpässen, hohen Prozesskosten sowie fehlendem Wissensmanagment vor großen Herausforderungen. Durch die Digitalisierung entstehen große Nutzenpotenziale im Servicegeschäft. Vor diesem Hintergrund wurde ein auf den Methoden Intelligent Swarming und Knowledge Centered Service basierender, integrierter Ansatz entwickelt, der KMU aus der Investitionsgüterindustrie befähigt, Servicewissen effizient zu generieren, zu strukturieren und international zu vermarkten.
This paper aims to apply the basics of the Service-Dominant Logic, especially the concept of creating benefits through serving, to the stationary retail industry. In the industrial context, the shift from a product-driven point of view to a service-driven perspective has been discussed widely. However, there are only few connections to how this can be applied to the retail sector on a B2C-level and how retailers can use smart services in order to enable customer engagement, loyalty and retention. The expectations of customers towards future stationary retail develop significantly as consumers got used to the comfort of online shopping. Especially the younger generation—the Generation Z—seems to have changed their priorities from the bare purchase of products to an experience- and service-driven approach when shopping over-the-counter. To stay successful long-term, companies from this sector need to adapt to the expectations of their future main customer group. Therefore, this paper will analyse the specific needs of Generation Z, explain how smart services contribute to creating benefit for this customer group and how this affects the economic sustainability of these firms.
As one of the most important branches of the industry in Germany and
the European Union, the mechanical and plant engineering sector is confronted with fundamental changes due to ever shorter innovation cycles and increased competitive pressure. This makes it even more important to increase the level of service components in business models with a low service level, which are still frequently found in SMEs. This paper is dedicated to the changes that the individual components of a business model have experienced and will experience. Special attention is paid to economic sustainability, since service business models can also positively influence the long-term nature of a business. Seven interviews conducted with relevant companies serve as the empirical basis of this paper. The analysed effects of smart services and active customer integration are structured and summarized within the three pillars of every business model (value proposition, the value creation architecture and the revenue mechanic).
"KI first" braucht Verlierer
(2023)
Aktuell vergeht kaum eine Woche, in der nicht ein Unternehmen den Kampf um die Vorherrschaft im Bereich der Künstlichen Intelligenz (KI) aufnimmt. Tech-Konzerne versprechen sich auch von KI-gesteuerten Bildgeneratoren satte Gewinne. Diese ahmen mit synthetischen Mischbildern stilprägende Künstler/innen nach. Dabei wird auf die Rechtslage verwiesen, die eine zustimmungs- und vergütungsfreie Vervielfältigung ihrer Kunstwerke für Trainingszwecke angeblich zulässt. Doch Widerstand von Künstlern/innen hiergegen ist gesellschaftlich dringend geboten und wäre im Übrigen auch rechtlich gedeckt.
100 Jahre Türkische Republik
(2023)
Noteninflation
(2014)
Cultural Mapping 4.0
(2021)
Cultural mapping aims to capture and visualize tangible and intangible cultural assets. This extend abstract proposes the consequent extension of analogue forms of cultural mapping using digital technologies, and its contribution is two-fold. First, the necessary theoretical basis is provided by a literature review of the still-young field of cultural mapping and the complementary disciplines of participatory mapping and digital story-mapping. Second, we propose a digitally enhanced Cultural Mapping 4.0 vision based on a case study from an ongoing research project in the Lake Constance region. Digital participatory mapping approaches are applied to capture data, and to validate and disseminate the results, story-mapping - a spatial form of digital storytelling - is used.
This paper examines the interdependencies of tourism, Buddhism and sustainability combining in-depth-interviews with Buddhism experts and non-participant observation in a mixed-method approach. The area under investigation is the Alpine region of Austria, Germany and Switzerland, since it is home to Asian and Western forms of Buddhism tourism alike. Results show that Buddhism tourism as a value-based activity on the one hand is not commercial, but since demand is rising, on the other hand tendencies towards more commercial forms can be observed. As a modest form of activity Buddhism tourism does not shape the landscape of the Alpine area and by its nature it incorporates sustainability.
Anthropologists’ arrival stories have long served to justify, naturalize, and domesticate—often through humor—the fraught moment of entering unasked into other people's lives. This textual convention has been thoroughly critiqued, but no comparable attention has been paid to the analogous moment of departure from the field. The digital age enables both sides to maintain contact, a shift that negates the finality of earlier departures. This article engages the changes wrought by digital media that allow us to remain connected to the field. While this seems a humane affordance, it also means that it is no longer feasible to cleanly sever ties established ‘there’. When anthropologists leave the field, the field will likely follow them—on Facebook or Instagram.
The State of Custom
(2021)
In our article, we engage with the anthropologist Gerd Spittler’s pathbreaking
article “Dispute settlement in the shadow of Leviathan” (1980) in which
he strives to integrate the existence of state courts (the eponymous Leviathan’s
shadow) in (post-)colonial Africa into the analysis on non-state court legal practices.
According to Spittler, it is because of undesirable characteristics inherent
in state courts that the disputing parties tended to rather involve mediators than
pursue a state court judgment. The less people liked state courts, the more likely
they were to (re-)turn to dispute settlement procedures. Now how has this situation
changed in the last four decades since its publication date? We relate his findings
to contemporary debates in legal anthropology that investigate the relationship
between disputing, law and the state. We also show through our own work in
Africa and Asia, particularly in Southern Ethiopia and Kyrgyzstan, in what ways
Spittler’s by now classical contribution to the field of legal anthropology in 1980
can be made fruitful for a contemporary anthropology of the state at a time when
not only (legal) anthropology has changed, but especially the way states deal with
putatively “customary” forms of dispute settlement.
Bittamo
(2021)
The Ethiopian state increasingly seeks to enlist putative ‘traditional authorities’ to lend legitimacy to policies and interventions in the southwestern peripheries of the country. The underlying assumptions do not accord with the perceptions of the local populations: among the Kara in the South Omo region, legitimacy is predicated upon duty and accountability, and higher degrees of public legitimacy are disconnected from authority and direct command over other people’s conduct. The office of the Kara bitti, the highest spiritual leader, thus proves intractable to such attempts at enlistment and has been little affected by the radical transformation of the Kara’s lives through increasing integration into the Ethiopian state over recent decades. But even as the office has changed little, the lives of those expected to assume the role of bitti has, and the duties of a bitti strongly constrain the office holder and limit their personal ambitions and participation in politics at the local, regional and national level.
Creative industry and cultural tourism destination Lake Constance - a media discourse analysis
(2020)
The following media discourse analysis examines the news media coverage of four regional online newspapers, about the topics “creative industries” and “cultural tourism” at Lake Constance region in the period from 2006 until 2016. The results show that, besides event-relater reporting, there is currently no vibrant media discourse on the topics “creative industries” and “cultural tourism”. Even though the image of the Lake Constance region is heavily influenced by tourism, “cultural tourism” also plays a secondary role when it comes to regional news reporting. Moreover, discourses do not overlap and thus no synergies within the local media discourse are formed. This result is relevant for the regional tourism development, because the cooperation between “creative industries” and “cultural tourism” creates opportunities such as the expansion of the tourism offer and an extension of the tourist season. To activate unused opportunities at the different destinations of the region, a supra-regional visibility of the sector “creative industries” should be developed and the cooperation of the sector with local stakeholders of cultural tourism should be promoted.
This paper presents the goals, service design approach, and the results of the project “Accessible Tourism around Lake Constance”, which is currently run by different universities, industrial partners and selected hotels in Switzerland, Germany and Austria. In the 1st phase, interviews with different persons with disabilities and elderly persons have been conducted to identify the barriers and pains faced by tourists who want to spend their holidays in the region of Lake Constance as well as possible assistive technologies that help to overcome these barriers. The analysis of the interviews shows that one third of the pains and barriers are due to missing, insufficient, wrong or inaccessible information about the
accessibility of the accommodation, surroundings, and points of interests during the planning phase of the holidays. Digital assistive technologies hence play a
major role in bridging this information gap. In the 2nd phase so-called Hotel-Living-Labs (HLL) have been established where the identified assistive technologies
can be evaluated. Based on these HLLs an overall service for accessible holidays has been designed and developed. In the last phase, this service has been implemented
based on the HLLs as well as the identified assistive technologies and is currently field tested with tourists with disabilities from the three participated countries.
Shared Field, Divided Field
(2020)
A conceptual framework for indigenous ecotourism projects – a case study in Wayanad, Kerala, India
(2020)
This paper analyses indigenous ecotourism in the Indian district of Wayanad, Kerala, using a conceptual framework based on a PATA 2015 study on indigenous tourism that includes the criteria: human rights, participation, business and ecology. Detailed indicator sets for each criterion are applied to a case study of the Priyadarshini Tea Environs with a qualitative research approach addressing stakeholders from the public sector, non-governmental organisations, academia, tour operators and communities including Adivasi and non-Adivasi. In-depth interviews were supported by participant and non-participant observations. The authors adapted this framework to the needs of the case study and consider that this modified version is a useful tool for academics and practitioners wishing to evaluate and develop indigenous ecotourism projects. The results show that the Adivasi involved in the Priyadarshini Tea Environs project benefit from indigenous ecotourism. But they could profit more if they had more involvement in and control of the whole tourism value chain.
Climate protection in Seychelles through tourism: the advantages of a small-sized destination
(2020)
CO2 abatement costs are often low in developing countries. This is why most carbon offset projects are being implemented there. Nevertheless, this does not mean that the holiday resort and the project country are in any way related to each other. Linking compensation projects with the destination country could increase the willingness of air travellers to finance voluntary CO2 compensation measures.
This paper describes how a possible combination of CO2 compensation projects in the Seychelles could affect the voluntary carbon offset behaviour of Seychelles tourists. On the one hand, the issue of whether the voluntary willingness of Seychelles travellers to compensate can be increased is examined; on the other hand, whether tourists would be willing to visit a co-financed project in the Seychelles.
As a result, the willingness of tourists to offset air-travel carbon emissions can be increased. Important factors for this are e.g. that all persons have adequate information and that the carbon offset providers display a high degree of transparency. In addition, a broad interest in visiting the projects in the Seychelles during the holiday was expressed. An important condition for this is the spatial vicinity to the project. Due to its small size, the Seychelles are an ideal location for fulfilling this premise.
Many countries offer state credit guarantees to support credit-constrained exporters. The policy instrument is commonly justified by governments as a means to mitigating adverse outcomes of financial market frictions for exporting firms. Accumulated returns to the German state credit guarantee scheme deriving from risk-compensating premia have outweighed accumulated losses over the past 60 years. Why do private financial agents not step in and provide insurance given that the state-run program yields positive returns? We argue that costs of risk diversification, liquidity management, and coordination among creditors limit the ability of private financial agents to offer comparable insurance products. Moreover, we suggest that the government’s greater effectiveness in recovering claims in foreign countries endows the state with a cost advantage in dealing with the risks involved in large export projects. We test these hypotheses using monthly firm-level data combined with official transaction-level data on covered exports of German firms and find suggestive evidence that positive effects on trade are due to mitigated financial constraints: State credit guarantees benefit firms that are dependent on external finance, if the value at risk which they seek to cover is large, and at times when refinancing conditions on the private financial market are tight.
Arbeitsrecht für Dummies
(2017)
Fast jeder, der sich ernsthaft mit der Wirtschaft beschäftigt, muss sich auch mit dem Arbeitsrecht auseinandersetzen. Aber gerade die Beschäftigung mit einem fremden Bereich wie dem Rechtswesen ist oft schwer. Oliver Haag erklärt Ihnen deshalb von der Pike auf, was Sie über Arbeitsrecht wissen sollten. Er führt Sie in die juristische Denk- und Arbeitsweise ein und erklärt Ihnen die allgemeinen Grundlagen des Arbeitsrechts. Sie erfahren außerdem, was es mit den Details des Individualarbeitsrechts und des Kollektivarbeitsrechts auf sich hat. Zum Abschluss lernen Sie anhand von Beispielfällen, wie Sie sich mit dem Arbeitsrecht in Klausuren auseinandersetzen sollten. So ist dieses Buch ein freundlicher Begleiter bei Ihren ersten Schritten in diesem wichtigen, aber manchmal auch recht komplizierten Thema.
Koordination des Wissenstransfers in Service-Netzwerken transnationaler Investitionsgüterhersteller
(2017)
Compliance im Personalwesen
(2019)
Der Erfolg eines Unternehmens hängt nicht nur von qualifizierten, sondern maßgeblich auch von motivierten, zuverlässigen und integren Mitarbeitern ab. Denn mögliche Compliance-Risiken beruhen in vielen Fällen auf einem Fehlverhalten der eigenen Mitarbeiter. Derartige Risiken können sehr einfach minimiert werden, indem von vornherein keine Personen eingestellt oder befördert werden, die in der Vergangenheit straffällig geworden sind oder deren Zuverlässigkeit und Integrität angezweifelt werden kann. Doch nicht immer ist die Sachlage so offensichtlich. Für Unternehmen ist es daher wichtig, Compliance auch im Personalmanagement und in den Personalprozessen zu berücksichtigen und zu integrieren.
Arbeitsrecht für Dummies
(2015)
Arbeitsrecht für Dummies
(2019)
E-mobility in Tourism
(2018)
This article examines chances for and obstacles to e-mobility in tourism at the cross-border region of Lake Constance, Germany. Using secondary internet research, a database of key e-mobility supply factors was generated and visualized utilizing a geographical information system. The results show that fragmentation in infrastructure and information due to the cross-border situation of the four-country region is the main obstacle for e-mobility in tourism in the Lake Constance region. Cooperation and coordination of the supply side of e-mobility in the Lake Constance region turned out to be weak. To improve the chances of e-mobility in cross-border tourism a more client-oriented approach regarding information, accessibility, and conditions of use is necessary.