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Digitalization is one of the most frequently discussed topics in industry. New technologies, platform concepts and integrated data models do enable disruptive business models and drive changes in organization, processes, and tools. The goal is to make a company more efficient, productive and ultimately profitable. However, many companies are facing the challenge of how to approach digital transformation in a structured way and to realize these potential benefits. What they realize is that Product Lifecycle Management plays a key role in digitalization intends, as object, structure and process management along the life cycle is a foundation for many digitalization use cases. The introduced maturity model for assessing a firm’s capabilities along the product lifecycle has been used almost two hundred times. It allows a company to compare its performance with an industry specific benchmark to reveal individual strengths and weaknesses. Furthermore, an empirical study produced multidimensional correlation coefficients, which identify dependencies between business model characteristics and the maturity level of capabilities.
Despite the importance of Social Life Cycle Sustainability Assessment (S-LCSA), little research has addressed its integration into Product Lifecycle Management (PLM) systems. This paper presents a structured review of relevant research and practice. Also, to address practical aspects in more detail, it focuses on challenges and potential for adoption of such an integrated system at an electronics company.
We began by reviewing literature on implementations of Social-LCSA and identifying research needs. Then we investigated the status of Social-LCSA within the electronics industry, both by reviewing literature and interviewing decision makers, to identify challenges and the potential for adopting S-LCSA at an electronics company. We found low maturity of Social-LCSA, particularly difficulty in quantifying social sustainability. Adoption of Social-LCSA was less common among electronics industry suppliers, especially mining & smelting plants. Our results could provide a basis for conducting case studies that could further clarify issues involved in integrations of Social-LCSA into PLM systems.