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This paper presents the goals, service design approach, and the results of the project “Accessible Tourism around Lake Constance”, which is currently run by different universities, industrial partners and selected hotels in Switzerland, Germany and Austria. In the 1st phase, interviews with different persons with disabilities and elderly persons have been conducted to identify the barriers and pains faced by tourists who want to spend their holidays in the region of Lake Constance as well as possible assistive technologies that help to overcome these barriers. The analysis of the interviews shows that one third of the pains and barriers are due to missing, insufficient, wrong or inaccessible information about the
accessibility of the accommodation, surroundings, and points of interests during the planning phase of the holidays. Digital assistive technologies hence play a
major role in bridging this information gap. In the 2nd phase so-called Hotel-Living-Labs (HLL) have been established where the identified assistive technologies
can be evaluated. Based on these HLLs an overall service for accessible holidays has been designed and developed. In the last phase, this service has been implemented
based on the HLLs as well as the identified assistive technologies and is currently field tested with tourists with disabilities from the three participated countries.
Cultural Mapping 4.0
(2021)
Die Bodenseeregion gehört zu einer der ältesten Kulturlandschaften Europas. Ihre regionale kulturelle Identität trägt zum Image sowie Identifikation seitens der Bevölkerung mit der Bodenseeregion bei. Dennoch mangelt es an einer ganzheitlichen, die gesamte Bodenseeregion umfassende Betrachtung der Frage, was die kulturelle Identität der Bodenseeregion ausmacht. Das Forschungsprojekt «CultMap4.0» hat daher zum Ziel, aus einer räumlichen Perspektive die Wechselwirkung zwischen regionaler Identität, Kultur und Mobilität zu untersuchen. Neben der Leitfrage, was kulturelle Identität in einer grenzüberschreitenden und diversen Region wie dem Bodensee zu sein und leisten vermag, werden im Rahmen von vier Themenschwerpunkten folgende Forschungsfragen untersucht: Wie nehmen einheimische Bevölkerung, Unternehmen und TouristInnen die regionale kulturelle Identität (Eigenbild) und das Image (Fremdbild) der Bodenseeregion wahr? Wie kann der Ansatz des “Cultural Mappings” durch partizipative Kartierung digital transformiert werden, und wie können kulturelle Identität und Mobilität mit digitalem Storytelling in Storymaps visualisiert werden? Welchen Beitrag kann “Cultural Mapping 4.0” als partizipatives Werkzeug zur Regionalplanung und zur Kommunikation mit Stakeholdern in der Bodenseeregion und anderenorts leisten? Die dabei entstehenden Storymaps – interaktive Webinhalte aus Texten, Karten und weiteren Medien – zur kulturellen Identität der Bodenseeregion sollen auf der Plattform “Cultural Mapping” Project Lake Constance” veröffentlicht werden, um so von den Stakeholdern als Planungs- und Entscheidungstool sowie fürs Standortmarketing genutzt werden zu können.
Cultural Mapping 4.0
(2021)
Cultural mapping aims to capture and visualize tangible and intangible cultural assets. This extend abstract proposes the consequent extension of analogue forms of cultural mapping using digital technologies, and its contribution is two-fold. First, the necessary theoretical basis is provided by a literature review of the still-young field of cultural mapping and the complementary disciplines of participatory mapping and digital story-mapping. Second, we propose a digitally enhanced Cultural Mapping 4.0 vision based on a case study from an ongoing research project in the Lake Constance region. Digital participatory mapping approaches are applied to capture data, and to validate and disseminate the results, story-mapping - a spatial form of digital storytelling - is used.